Shipping policy

Shipping Policy

Thank you for shopping with Theertha. This Shipping Policy outlines how we process and deliver orders placed through our website.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is shipped, you will receive a shipping confirmation message/email along with tracking details.

Shipping Method

We currently ship our products through our logistics partner Shiprocket, which enables delivery through multiple reliable courier services across India.

Delivery Time

Estimated delivery times depend on your location:

Within Kerala: 2–4 business days
Rest of India: 3–7 business days

Please note that delivery timelines may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed during checkout before you complete your purchase.

From time to time, we may offer free shipping promotions on selected orders or regions.

Order Tracking

Once your order is dispatched, you will receive a tracking link via email or SMS. You can use this link to monitor the status of your shipment.

Delivery Issues

If your package appears delayed, lost, or damaged during delivery, please contact us immediately so we can assist you in resolving the issue.

Incorrect Shipping Information

Please ensure that the shipping address and contact details provided at checkout are accurate. Theertha will not be responsible for delivery failures caused by incorrect address information.